Every custom order, from first message to delivered.
Instagram, WhatsApp, Etsy and Shopify in one inbox. The AI quotes, your customer approves the proof, you make it.
No credit card. Set up in about 10 minutes.
Hi! Can you make a 60 cm wooden name sign that says "Lena's Bakery"?
A customer asks on Instagram.
- Shopify
- Etsy
- Customily
- WooCommerce · soon
- Amazon · soon
Custom orders get lost in too many places.
- Orders lost in DMs
A price question on Instagram, a size on WhatsApp, the file by e-mail.
- Wrong name, wrong size
One typo means a remake, a refund and a bad review.
- "Where is my order?"
Production and shipping live on sticky notes, so you answer the same question all day.
Four steps, one screen.
Message
Every chat and order from every channel lands in one inbox.
Quote and pay
The AI prices it from your rules. You tap send, they pay.
Approve the proof
Your customer approves the exact design on their phone. Checks catch typos first.
Make and ship
Track production, suppliers and delivery. Customers get updates by themselves.
AI assistantAn assistant that knows your prices, products and orders.
- Answers with your own sizes, prices, delivery times and return rules, per channel.
- Turns a chat into a priced, paid order.
- Checks the live tracking before it says "it's on the way".
- You approve anything important. It never approves a proof for you.
When will my curtain arrive? It's order #1031.
Ready-made setups for what you make.
- Signs and neonSizes, colours, backing, indoor or outdoor
- Laser engraving and cuttingMaterial, engrave area, font, line thickness
- Apparel printingGarment, placement, sizes, team rosters
- Promo and corporate giftsLogos, imprint area, quantities, approvers
- Jewelry and engraved ringsMetal, ring size, engraving text
- Wedding and event stationeryNames, dates, weekdays, paper and ink
All 23 sectors
- Signs and neon
- Laser engraving and cutting
- Trophies, awards and plaques
- Stickers, decals and wraps
- Pins, patches and badges
- Apparel printing
- Embroidery and monograms
- Promo and corporate gifts
- Phone cases and tech accessories
- Custom footwear and leather goods
- Jewelry and engraved rings
- Wedding and event stationery
- Photo gifts
- Memorials
- Custom cakes
- Pet tags and portraits
- Packaging and labels
- Custom furniture and cabinetry
- 3D printing and figurines
- Glassware and mugs
- Rugs, doormats and murals
- Personalised books and art
- Curtains, blinds and made-to-measure textiles
What do remakes and replies cost you?
Each month you lose about
$144
on remakes, and spend
24 hr
on messages.
An estimate from your numbers, not a promise.
What shops say
Real quotes from pilot shops go here once they have used it. We will not show invented reviews or logos.
Pay for custom orders, not every order in your store.
Starter
$49/month
- 100 custom orders
- All channels, one inbox
- Proof approval
Growth
$99/month
- 400 custom orders
- AI assistant with an included quota
- Suppliers and production
Pro
$149/month
- 1,000 custom orders
- Several approvers, B2B
- Priority support
Example prices while pricing is finalised. Final prices may differ.
Questions
Do I need Shopify?
No. Etsy, WhatsApp and Instagram shops sign up directly. Shopify shops install the app.
Does the AI send messages by itself?
Only if you allow it, step by step. By default it drafts and you send.
Can I keep using Customily?
Yes. We read the personalization from Customily and other personalizer apps.
Can I set different shipping and prices per channel?
Yes. Each channel can have its own markup, shipping price, delivery time and return rules.
Does this website track me?
No. These pages set no cookies and load no analytics or advertising scripts.
Stop chasing custom orders.
Start free and connect your first channel in a few minutes.